Privacy Policy
What we collect
Your account email and display name, your chosen city and travel preferences, your membership plan and status, your monthly member codes, and the redemptions businesses validate for you. Payment card details go directly to Stripe — City Tap never sees or stores your card number.
How we use it
To run your membership: issue monthly codes, confirm tier eligibility at redemption, personalize deals and Build My Day plans for your city, and show your passport, challenge and local impact figures.
We do not sell your personal information
Businesses see redemption activity for their own location and aggregate analytics. They do not receive your email address or a list of members from us.
Reviews
Only members who actually redeemed an offer can leave a verified review. Review text and ratings are public; your identity is not exposed publicly alongside them.
Location
Location is optional and only used while the app is open, to show deals near you and sort them by distance. If you decline, City Tap works exactly the same — you just pick your city manually. We never track your location in the background and never share it.
Subscriptions and purchases
Memberships are monthly and renew automatically until cancelled. On the web, billing is handled by Stripe. In the iPhone and Android apps, billing is handled by Apple or Google and managed in your store subscription settings. We store your plan, status and renewal date — never your card details.
Deleting your account
You can permanently delete your City Tap account at any time from Profile → Delete account. Deletion cancels active web billing, removes your profile, codes, favorites, notifications and preferences, anonymizes past redemptions and reviews so businesses keep accurate counts without your identity, and deletes your login. This cannot be undone. Store subscriptions bought through Apple or Google must also be cancelled in your store settings.
Children
City Tap is not directed to children under 13 and we do not knowingly collect their information.
Your choices
You can update your profile, change your city, or cancel your membership at any time from your dashboard. To request deletion of your account and data, contact us.