Question 1

What do I get for $2.99 a month?

Accepted Answer

Silver unlocks member deals in your home city, five redemptions a month, your monthly member code and your savings tracker. Gold ($5.99) adds two cities, more redemptions, flash deals, challenges and Build My Day. Platinum ($9.99) is nationwide with Travel Mode, unlimited city changes, VIP deals, Birthday Month and four extra family members.

Question 2

How do I redeem a deal?

Accepted Answer

Open your dashboard and show your monthly QR code or barcode. The business scans it, confirms your tier, and the discount is applied on the spot. They can also type your code manually.

Question 3

Does my code change?

Accepted Answer

Yes. A fresh member code is generated for you every month, and past months stay in your dashboard history.

Question 4

Can I use City Tap in another city?

Accepted Answer

Gold covers two cities. Platinum is nationwide and includes Travel Mode — set the city you're visiting and your dates, and deals there unlock.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your dashboard in a couple of taps. You keep access through the end of the month you already paid for.

Question 6

Is my payment secure?

Accepted Answer

Payments are handled by Stripe. City Tap never sees or stores your card number, and we never sell your personal information.

Question 7

Do businesses pay to be listed?

Accepted Answer

No. Businesses join free, publish their own offers, and get analytics showing the customers City Tap sent them.

Question 8

Are the reviews real?

Accepted Answer

Only members who actually redeemed an offer at that business can leave a City Tap Verified review.

Frequently asked questions